If your items don’t get to where they need to be on time, you’re going to have some unhappy customers on your hands!
Be on the lookout for courier services that can provide you proof of delivery so that you can be certain your shipping company is delivering to your expectations.
Depending on the needs of your customers and the types of products you sell, it may be worthwhile to use a shipping partner that provides parcel tracking or recorded delivery options to ensure peace of mind for both you and your customers.
The better the delivery experience for your customers, the less hassle you are likely to receive on your end for any problems encountered from your chosen courier service.
Some delivery companies will go one step further and send a text message to your customers to let them know the exact time and date to expect their delivery and the name of their delivery driver. This personal touch creates a great shipping experience.
Keep in mind that if you are an international seller looking to sell in the United Kingdom or vice versa, online delivery tracking can be an important service for building trust with an international audience, increasing your sales and scaling your business.